SuperLive Agency Dashboard 2026: Complete Guide & Tips

Understanding SuperLive Agency Dashboard 2026

The Agency Dashboard is your operational hub for monitoring earnings, managing streamers, and accessing real-time commission tracking. The 2026 version introduces enhanced analytics for data-driven decisions about recruitment and gift optimization.

Agencies earn commission on coin pack purchases made by viewers supporting their streamers. The dashboard displays real-time earnings estimates, letting you track which streamers generate highest gift volume and adjust strategies accordingly.

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What Is the Agency Dashboard

The Agency Dashboard consolidates streamer performance metrics, commission calculations, and payment tracking in one location. Access it by logging into SuperLive with agency credentials and tapping the profile icon (bottom right), revealing agency-specific navigation.

This system auto-calculates commission based on the 15% rate applied to coin pack purchases. Updates occur within 1-5 minutes of transactions, providing near-instant earnings visibility.

Dashboard proficiency is critical—active monitoring agencies identify revenue optimization opportunities passive ones miss, including peak gifting times, high-performing streamer traits, and seasonal trends.

2025 vs 2026 Dashboard Updates

The 2026 dashboard adds enhanced user management—select streamers by profile or User ID directly from navigation. Enter User IDs on the recharge page without navigating multiple menus.

Real-time earnings now show commission breakdowns by individual coin pack tiers, not just aggregated totals. This reveals which denominations your streamers' audiences prefer, informing promotional strategies.

Improved mobile responsiveness across Android and iOS means the mobile dashboard mirrors desktop functionality—manage streamers from any device.

Eligibility Requirements

SuperLive agencies must recruit and manage 5-10 female streamers aged 18+ to maintain active status. This ensures sufficient scale for meaningful commission while maintaining quality oversight.

Eligible regions: United States, Canada, Australia, New Zealand. These markets offer higher average viewer spending and developed payment infrastructure (credit/debit cards, PayPal, Apple Pay, Google Pay, bank transfers).

Registration requires: full name, country, agency name, WhatsApp number, SuperLive ID, email. Enter activation code from Agency – Earn Extra Diamonds section, then click Add an administrator.

Core Benefits

Dashboard access reveals exact commission per coin pack:

• 605 Coins ($4.69) = $0.70 commission
• 1230 Coins ($9.38) = $1.41 commission
• 3125 Coins ($23.45) = $3.52 commission

User management tracks individual streamer performance, identifying top earners for promotional support and underperformers needing coaching.

Monthly payments arrive before the 21st of following month, providing predictable cash flow for reinvestment.

Accessing Your Agency Dashboard

Dashboard access requires agency-specific credentials with elevated permissions for streamer management and commission tracking.

After login, tap profile icon (bottom right) to reveal agency dashboard menu: user management, recharge operations, earnings tracking, performance analytics.

User management is your operational hub—view streamer roster, access profiles, initiate recharge transactions. Select streamers by profile or User ID to see streaming hours, gift history, viewer engagement.

Account Setup for New Agencies

1. Navigate to Agency – Earn Extra Diamonds in profile settings
2. Click Add an administrator to access application form
3. Enter activation code (provided during recruitment)
4. Complete form: full name, country, agency name, WhatsApp, SuperLive ID, email
5. Set gender to WOMAN in profile settings (platform requirement)
6. Add banking info in My Income – Earnings section

Incomplete submissions cause delays or rejections. Banking setup is critical—SuperLive can't process transfers without verified details.

Dashboard Interface Tour

User Management: Complete streamer roster with sortable columns for streaming hours, earnings, activity status. Filter by performance metrics to identify top earners or those approaching the 15-hour monthly minimum.

Recharge Page: Purchase coins for streamers using User ID. Enter target streamer's ID, select coin pack, complete payment. Use for performance incentives.

Earnings Dashboard: Real-time commission estimates with breakdowns by coin pack tier and streamer contribution. Historical data shows daily, weekly, monthly trends for forecasting.

Analytics Tools: Comparative performance across portfolio. Identify streamers attracting highest-value gifters, maintaining consistent schedules, generating best retention.

Mobile vs Desktop Experience

Mobile (Android/iOS) provides on-the-go monitoring with streamlined interface prioritizing critical metrics like real-time earnings and streamer activity.

Desktop offers expanded screen space for detailed analytics and multi-panel layouts. Better for deep analysis or managing large rosters.

Both platforms maintain feature parity for core functions. Differences are interface layout and data visualization density, not functionality.

Notifications function identically—alerts for commission crediting, payment processing, streamer milestones. Customize to focus on high-priority events.

Customizing Your Dashboard

Configure default view to display most relevant performance indicators. High-growth agencies prioritize acquisition metrics; established agencies focus on retention and per-streamer revenue.

Set alert thresholds for events like streamers approaching 15-hour minimum or exceeding targets. Automated notifications prevent oversight of critical moments.

Use sorting/filtering to segment streamers by performance tier, activity level, earnings contribution. Apply differentiated management strategies per segment.

Bookmark frequently used sections (recharge page, specific profiles) for quick access. Minimize clicks for routine tasks.

Gold Commission Structure

SuperLive's commission operates on a fixed 15% rate applied to specific coin pack purchases. This percentage applies uniformly across all eligible packs.

Commission crediting occurs within 1-5 minutes of purchase, enabling real-time revenue tracking. Identify high-performing broadcasts for additional promotional support.

Commission Calculation

Formula: USD value × 0.15

Examples:

• 605 Coins ($4.69): $4.69 × 0.15 = $0.70
• 6250 Coins ($46.90): $46.90 × 0.15 = $7.04
• 10000 Coins ($75.02): $75.02 × 0.15 = $11.25

Higher-value packs generate proportionally larger commission. Encourage viewers toward larger purchases to maximize commission per transaction.

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Commission Tier System

Agencies earn flat 15% commission. Streamers operate within bonus tier system affecting diamond earnings:

• S1 and S7: 3800 diamonds minimum
• S6: 12500 diamonds (one-time threshold)

Diamond-to-USD conversion:

• 3750 diamonds = $25 USD
• 5250 diamonds = $35 USD
• 7500 diamonds = $50 USD

Understanding streamer economics helps recruit and retain talent. Bonus payments arrive before 21st of following month, aligning with agency commission.

Gift Type Commission Rates

All gifts generate the same 15% commission rate. Commission derives from coin pack purchase, not individual gift transactions. You earn when viewers buy coins, not when they send specific gifts.

Focus on overall coin purchase volume, not gift types. A viewer purchasing 10000 Coins generates $11.25 commission whether sending one expensive gift or multiple smaller ones.

Optimize for viewer engagement and streamer appeal that drives coin purchases of any size. Don't waste effort influencing gift selection—focus on streamer quality and viewer community building.

Real Calculation Examples

Single Viewer: Purchases 3125 Coins pack ($23.45) weekly = $3.52 weekly = $14.08 monthly commission.

Single Streamer: Attracts 10 viewers each purchasing 1230 Coins ($9.38) monthly = 10 × $1.41 = $14.10 monthly.

10 Streamers: At this baseline = $141 monthly total.

VIP Viewers: VIP Level 50 requires 700000-1000000 coins ($5000-$8000) = $750-$1200 commission from single viewer. VIP Level 40 ($600-$800 expenditure) = $90-$120 commission.

Prioritize recruiting streamers with appeal to high-spending demographics. One VIP supporter can outperform dozens of casual viewers.

Streamer Gift Systems

Viewers purchase coins, convert to gifts during live streams. Gift values range from small tokens to premium gifts requiring thousands of coins.

Seasonal events and limited-time offerings create urgency driving increased purchases. Monitor event calendar and prepare streamers with extended hours and themed content.

High-Value Gifts

Premium gifts serve as aspirational purchases for serious supporters. Streamers who acknowledge high-value gifts with personalized reactions create positive reinforcement loops encouraging repeat gifting.

Public gift displays motivate competitive gifting among viewers seeking top supporter status. Cultivate friendly competition for increased gift volume.

Track which streamers receive most high-value gifts to identify exceptional viewer relationship skills. These become portfolio anchors generating disproportionate commission.

Gift Conversion Rates

Conversion rates measure how effectively streamers convert viewers into gifters. High-conversion streamers create compelling content motivating coin purchases.

Track viewer-to-gifter ratio per streamer. High-performers warrant additional support through promotional resources and retention incentives.

Multiplier events boost gift values or provide bonus diamonds. Communicate opportunities in advance so streamers can schedule during high-value periods.

Seasonal Events

Holidays see increased viewer spending. Analyze historical data to identify which holidays generate highest gift volume, ensure adequate streamer coverage during peaks.

Platform-sponsored events introduce exclusive limited-time gifts creating urgency. Collectors and serious supporters purchase coins for unique items.

Coordinate themed streaming content aligning with events. Holiday celebration streams provide natural contexts for gifting.

Schedule streamer vacations around low-activity periods, preserving energy for high-revenue events.

Viewer Engagement Impact

Engagement metrics (chat participation, stream duration, return visits) correlate strongly with gifting. Engaged viewers develop emotional connections translating to financial support.

Streamers who actively interact with chat, remember regulars, create inclusive atmospheres achieve higher engagement. Evaluate communication skills during recruitment.

Streaming consistency builds habitual viewership deepening over time. Enforce platform minimums: 15+ monthly hours, 1-hour daily transmissions, max 3 consecutive days without streaming.

Retention rates reveal content quality. High retention creates more gifting opportunities.

Real-Time Earnings Tracking

Real-time earnings estimate provides up-to-the-minute commission tracking. Enable responsive decisions like extending high-performing streams or reallocating promotional resources.

Analytics transform raw data into actionable insights through visualizations, trend analysis, comparative metrics. Analytical proficiency creates competitive advantages.

Historical data reveals long-term trends invisible in daily fluctuations. Preserve and analyze to understand seasonal patterns and portfolio evolution.

Essential KPIs

Commission per Streamer: Reveals highest-return talent, informs resource allocation and recruitment targeting.

Streaming Hours per Streamer: Tracks 15+ monthly minimum compliance, identifies overperformers.

Average Coin Pack Size: Indicates audience quality. Larger packs = more commission per transaction.

Viewer-to-Gifter Conversion: Measures monetization effectiveness. High rates indicate strong relationships and compelling content.

Automated Reports

Configure weekly reports during growth phases, monthly once stable. Customize to current strategic priorities—new agencies emphasize recruitment, mature agencies focus on retention.

Comparative reporting across time periods reveals growth trajectories. Month-over-month and year-over-year provide context single-period snapshots can't.

Exception reporting highlights streamers below thresholds or exceeding targets. Automated alerts ensure prompt response.

Interpreting Analytics

Correlation Analysis: Between streaming times and gift volume reveals when audiences are most active. Optimize schedules for peak gifting windows.

Performance Clustering: Identifies natural tiers—top performers, solid contributors, underperformers. Enable differentiated management strategies.

Trend Analysis: Distinguishes temporary fluctuations from sustained changes. Single bad week ≠ concern; three consecutive weeks = investigation needed.

Predictive Analytics: Forecast future performance using historical patterns. Model commission impact of recruiting streamers, losing top performers, or new scheduling.

Historical Data Usage

Seasonal Patterns: Reveal predictable annual cycles supporting revenue forecasting and financial planning.

Streamer Lifecycle: Track evolution—growth phases, peak performance, potential decline. Time recruitment to maintain portfolio balance.

Event Impact: Measure how promotions, holidays, occasions affect commission. Prepare for future events with appropriate scheduling.

Portfolio Composition: Test how different streamer mixes affect stability and growth. Optimize risk-return profile.

Maximizing Agency Commission

Commission maximization requires systematic optimization across recruitment, development, scheduling, engagement.

Most impactful lever: streamer quality. Recruiting performers with natural appeal, strong communication, professional work ethics generates more commission than any other factor.

Operational excellence in scheduling, monitoring, responsive management creates infrastructure allowing talented streamers to reach potential.

Optimal Streaming Schedule

Peak gifting: evening hours 7 PM-midnight in target audience timezone when viewers have finished work.

Weekend streaming captures viewers with flexible schedules and larger entertainment budgets. Ensure adequate weekend coverage, especially evenings.

Consistency builds habitual viewership increasing engagement and gifting. Same times, same days trains audiences to anticipate streams.

Max 3 consecutive days without transmission prevents viewer habit disruption. Longer breaks reduce engagement—commission cost exceeds any short-term savings.

Streamer Recruitment

Target candidates 18+ with existing social media followings, entertainment experience, or demonstrated communication skills. These correlate with streaming success.

Minimum 5-10 female streamers required, but recruit 15-20 for depth. Accounts for attrition and performance variability.

Trial periods evaluate recruits under actual conditions before long-term commitment. Replace those failing 15+ hour minimum or showing poor engagement.

Recruit from eligible regions (US, Canada, Australia, New Zealand) for compliance and access to established markets with higher spending.

Portfolio Management

Diversification: Across streamer types, content styles, streaming times reduces volatility. Cultivate variety appealing to different demographics.

Tiered Attention: Allocate resources proportionally. Top performers get premium support; solid contributors get standard support; underperformers get improvement plans or replacement.

Performance Incentives: Align interests by rewarding commission-generating behaviors. Offer coin bonuses for exceeding hours, achieving growth targets, maintaining consistency.

Regular Reviews: Monthly one-on-ones reviewing metrics, discussing challenges, setting goals demonstrate professional management retaining quality streamers.

Common Dashboard Mistakes

Dashboard Underutilization: Accessing only for payment verification misses strategic insights. Daily monitoring should be habitual.

Metric Misinterpretation: Focusing on vanity metrics (total viewers) while ignoring commission drivers (average coin pack size, gifter conversion). Understand which metrics correlate with revenue.

Reactive Management: Allows problems to escalate. Monitor leading indicators (declining hours, engagement) to address issues before impacting commission.

Misconception: All Gifts Equal Commission

Critical error: Commission derives from coin pack purchases, not gift transactions. Focus on creating experiences motivating coin purchases, regardless of subsequent gift selection.

You can't influence which gifts viewers send after purchasing coins. Productive focus: streaming experiences motivating coin purchases in first place.

15% applies uniformly to all eligible packs. No advantage promoting specific sizes. Encourage larger packs for convenience and efficiency.

Commission credits within 1-5 minutes of coin purchase, not gift sending. Track coin purchase activity, not gift volume.

Why Ignoring Analytics Costs 30-50% Revenue

Analytics reveal optimization opportunities. Identify top performers to recruit similar talent vs. random recruitment yielding inconsistent results.

Scheduling optimization based on data concentrates hours during peak periods, potentially increasing commission 30-50% vs. random scheduling. No additional hours needed—just strategic reallocation.

Underperformer identification allows coaching or replacement before consuming disproportionate resources. Tolerating chronic underperformance subsidizes poor performers with top talent revenue.

Trend detection provides early warning of declining performance for intervention before significant loss. Current-period-only review misses gradual changes.

Timing Errors

Low-Activity Streaming: Wastes hours that could generate higher commission during peaks. Analyze when audiences are most active and generous.

Missing Seasonal Events: Loses predictable revenue spikes. Maintain event calendars, prepare streamers for extended hours and themed content.

Delayed Issue Response: Allows problems to compound. Immediate investigation and intervention prevent temporary issues becoming permanent degradation.

Payment Timing: Lapsed bank info delays commission. Verify banking details before monthly payment cycle.

Overlooked Features

User ID Recharge: Provide coin bonuses as streamer incentives, improving retention and motivation. Demonstrates investment in talent.

Custom Alerts: Prevent missing important events. Default settings may not align with your priorities.

Historical Export: Enables advanced analysis in external tools beyond built-in features.

Account Manager: Expert guidance many fail to utilize. Regular communication reveals updates, best practices, optimization strategies.

Advanced Features for Scaling

Scaling requires tools supporting portfolio growth without proportional management workload increases. Advanced features enable efficient multi-streamer oversight.

Automation reduces manual monitoring via alerts when predefined conditions occur. Configure notifications for situations requiring attention while filtering routine updates.

Integration with external tools combines SuperLive data with other operational systems for holistic management decisions.

Comparative Performance Analysis

Side-by-side comparisons reveal relative performance, identifying top performers and underperformers. Comparative context more informative than absolute metrics.

Peer grouping by characteristics (experience, content type, schedule) enables fair comparisons. Comparing new streamer to veteran creates unrealistic expectations.

Performance distribution shows portfolio balance vs. over-dependence on few top performers. Healthy portfolios display even contribution; risky portfolios rely heavily on one or two stars.

Trend comparison identifies whether changes affect individuals or entire portfolio. Portfolio-wide declines suggest platform/market factors; individual declines indicate streamer-specific issues.

Commission Projection Tools

Forward projections based on current trends forecast monthly commission for financial planning about expenses, growth investments, owner compensation.

Scenario modeling tests portfolio changes' impact. Simulate adding streamers, losing top performers, new scheduling before committing resources.

Growth trajectory analysis projects when you'll reach revenue milestones based on current rates. Supports planning about hiring staff, investing in promotion, expanding markets.

Seasonal adjustment improves accuracy by accounting for predictable cycles. Raw projections ignoring seasonality may over/underestimate.

Payment Cycles and Withdrawal

SuperLive processes monthly, delivering before 21st of month following earning period. Predictable schedule allows cash flow planning.

Requires verified banking in My Income – Earnings. Add preferred method: credit/debit cards, PayPal, Apple Pay, Google Pay, bank transfer.

Processing times vary—digital wallets typically faster than bank transfers. Consider speed when selecting methods if operating with tight margins.

Payment Schedules

Monthly cycle: January earnings arrive before Feb 21st, February before Mar 21st, etc. One-month lag requires working capital for operational expenses during delay.

Processing within window varies by method and institution. PayPal typically 1-3 business days; bank transfers 3-5 days.

Monitor earnings section during payment window to confirm processing. Report discrepancies to account manager immediately.

Holidays may affect processing as banks operate on reduced schedules. Account for potential delays during major holidays.

Withdrawal Requirements

Verify current minimum thresholds through dashboard or account manager. Minimums prevent processing costs exceeding payment values.

Banking verification ensures payments reach correct accounts. Provide accurate details: routing numbers, account numbers, holder names matching registration.

Tax documentation varies by jurisdiction. Consult tax professionals for compliance with local regulations on income reporting and withholding.

Payment method restrictions may limit options in specific regions. Verify supported methods in your jurisdiction.

Tracking Pending vs Paid

Earnings section distinguishes pending (earned, not paid) from paid (transferred). Reconcile records against platform data, identify discrepancies.

Pending accumulates throughout current month as purchases generate earnings. Provides accurate estimates for upcoming payments, supporting forecasting.

Paid history creates audit trail. Preserve for accounting, verify all earned commission transferred over time.

Report discrepancies promptly with supporting documentation from dashboard records.

FAQ

How does the dashboard calculate gold commission in 2026?

Applies fixed 15% to eligible coin packs. Example: $23.45 pack = $3.52 commission. Credits within 1-5 minutes with real-time tracking in earnings section.

What are minimum requirements to become an agency?

Recruit 5-10 female streamers 18+, operate in US/Canada/Australia/New Zealand, complete registration with full name, country, agency name, WhatsApp, SuperLive ID, email. Streamers maintain 15+ monthly hours, 1-hour daily, max 3 consecutive days off.

How do I access the Agency Dashboard?

Log in with agency credentials, tap profile icon (bottom right). Reveals menu with user management, recharge, earnings, analytics. Select streamers by profile or User ID for detailed data.

How often are commissions paid?

Monthly before 21st of following month. Add banking in My Income – Earnings, select from credit/debit, PayPal, Apple Pay, Google Pay, bank transfer.

What metrics should I monitor daily?

Commission per streamer, streaming hours vs. 15+ minimum, average coin pack size, viewer-to-gifter conversion. Monitor real-time estimates to identify high-performing broadcasts.

How can I increase commission percentage?

Rate is fixed at 15%. Maximize revenue by recruiting quality streamers, optimizing schedules for peak periods, maintaining consistent broadcasting building engaged communities, capitalizing on seasonal events.

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